How We Help
Pokket℠ is a secure, cloud-based, software-as-a-service (SaaS) confidential information-sharing mobile platform that addresses citizen reentry challenges, solves problems and provides benefits to all participants and stakeholders including:
- Courts and Community Supervision
- Human Services
- Community-Based Organizations (CBOs)
- Government IT Directors
- Families and Faith-Based Community Organizations (FBCOs)
- Returning Citizens
- Policy Makers
Pokket℠ is a complement to the case management tools used by different organizations. The Pokket℠ platform bridges gaps and improves communications and collaboration among community supervision, state, local and community social service providers, faith-based groups, returning citizens and their families. Reentry supports can be better synchronized and more effective when information is shared and concerns of family members, counselors and court systems can be addressed. Whether citizens are reentering society from prison or jail, working through parole assignments from drug courts, mental health courts, juvenile courts or other Alternatives to Incarceration (ATIs), the Pokket℠ platform enables them to help themselves and maximize the many supports and services that are available to them. Case managers at social service agencies and community supervision will use this cloud-platform with and for the benefit of returning citizens and society. Updates to the person’s profile, such as changes in address or employment, can be recorded in real time. Administrators will use its dashboard and reporting capabilities to monitor metrics and maintain program fidelity.
Acivilate™ Benefits Courts and Community Supervision Agencies
For problem-solving courts and supervision agencies, rehabilitation and accountability go hand-in-hand. However, it can be a challenge to build trust and share information in a correctional setting, due to the fear of revocation. How can a court or supervisor ensure that a justice-involved individual gets necessary coordinated services, and at the same time ensure public safety is being served, and taxpayer funds are well-spent?
The Pokket℠ platform enables confidential information-sharing between justice and health and human services organizations, and overcomes confidentiality challenges by giving sharing control to the individual. Pokket℠ lifts patient-mediated exchange out of the medical space and applies it to community supervision and reentry support. Informed consent for the release of information is managed and recorded within the platform. The person can demonstrate accountability when they share information, allowing a judge or community supervisor to view the individual's efforts and progress. This allows the judge or supervisor to distinguish between individuals who are doing well, those who need guidance to succeed, and those where sanctions would be appropriate. The returning citizen provides access to information on a one-to-one or one-to-many basis, so that everyone on the case team can be on the same page as each other and the individual.
Pokket℠ Benefits Human Services Agencies and Community Based Organizations
Pokket℠ enables physical and behavioral health programs, social services, and faith-based and community-based organizations (FBCOs / CBOs) to deliver the right services and interventions in the right sequence and the right dosage. Pokket℠ allows the individual to keep track of services provided, including the time and place.
- Enables information-sharing
- Provides context for informed decision-making
- Mobility support for field work
- Reduces administrative time
- Allows more time to work with clients
- Enables better outcomes
- Provides program administrators access to better data
- Allows case managers to create integrated support plans to coordinate services across different providers
- Improves efficiency for caseworkers
Information and reports shared through the platform provide better context and enable community supervision staff, social services and FBCOs / CBOs to make better, decisions and recommendations and achieve better outcomes for returning citizens. Case managers’ administrative burdens will be reduced so that more time can be spent helping clients succeed.
Collaboration among caseworkers at different government, private and nonprofit agencies and synchronization of the delivery of social services and supports will reduce recidivism, improve public safety and enable returning citizens to contribute to society.
Pokket℠ Benefits Government IT Directors
Information Technology leaders face many challenges in implementing and managing interoperability across disparate data systems. These challenges include lack of funding, gaining partnering entity buy-in, dealing with with widely varying architectures, service models, and capabilities, and standards compliance as well as privacy restrictions.
The Pokket℠ platform provides a reliable, secure, low maintenance, hosted Software-as-a-Service (Saas) IT solution. It works anywhere anywhere there is an Internet connection available - on the desktop, on tablets, and on Android or other smartphones - for immediate access to documents and data in the field. No web access? Entries are cached on mobile devices for synchronization when a data connection is available.
Pokket℠ uses open source software and national standards to comply with federal grant special conditions:
- OJBC (Open Justice Broker Consortium)
- GRA (Global Reference Architecture)
- GFIPM (Global Federated Identity and Privilege Management)
- NIEM (National Information Exchange Model)
- Trustmark Marketplace Initiative
Pokket℠ Benefits Families, Faith, Communities & Society
Faith-based, family and peer counselors have better context to guide an individual. Supporters can help the individual understand their paperwork and prompt them with next steps. Family members can help remind them of appointments or assist with transportation, and they have better context to see if the individual is trying hard or not making an effort. With the returning citizens permission and involvement, they can collaborate with each other to make sure the individual is getting their needs met and being accountable for their actions.
Pokket℠ Benefits Returning Citizens
Many jurisdictions have realized the value of reentry planning, and where possible, the returning citizen may be involved in the initial plan development. In many cases, the returning citizen needs more detailed, sequential guidance when first released than contained in many plans, and they struggle to keep up with updates. It's especially difficult when getting help from multiple providers. Pokket℠ allows the individual to build one common plan and share it with all the different professionals and volunteers helping them, so everyone is pulling in one direction.
Pokket℠ makes it easy for returning citizens to confidentially message with peer specialists or sponsors, family and faith-based supporters. Such social supports make the difference between a returning citizen giving up or persisting through hard times to be successful. With Pokket℠, returning citizens can get immediate, secure help in crisis situations, such as during a workplace disagreement. They can reach a sponsor for peer support when they are tempted to use a controlled substance. Their supervision officer can always notify the returning citizen, even if the individual has moved residence or changed telephone numbers, so the person need not miss a court date notification or fail to take required action.
Returning citizens can manage appointments, to avoid accidentally missing group counseling, a training class or supervision appointment. They can manage paperwork, to be able to demonstrate compliance with conditions of release, such as stable housing or employment, or to obtain access to services.
Acivilate™ Benefits Policy Makers by Measuring Impact
Pokket℠ was created to make an impact on the lives of returning citizens and the professionals who work to support them and make our communities safer. To ensure that we remain on track, we measure that impact and analyze effectiveness. Operational measures allow administrators to ensure fidelity to the program logic model. Metrics include:
- Active service providers
- Successful referrals
- Faith and family engagement
- Plan completion and time to completion
- Program interventions
- Goals, objectives and tasks completed
- Appointments kept
- Returning citizen employment
- Number of returning citizens served